Sign inGet access

Terms of Service

Last updated: May 2026

These Terms of Service govern your access to and use of the Dana House platform (the "Service"), operated by Dana House Limited, registered in England and Wales (company number 17222717), with registered address at 24 Crane Avenue, Isleworth, TW7 7JL ("Dana House", "we", "us", "our").

By creating an account or using the Service, you agree to these terms. If you do not agree, do not use the Service.

1. Account creation and eligibility

You must be at least 18 years old to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account credentials secure. You are responsible for all activity that occurs under your account.

2. Subscription plans and billing

Dana House offers a free tier and paid subscription plans (Pro, Funder, and Enterprise tiers). Pricing is as displayed on the pricing page at the time of purchase. Subscriptions are billed monthly in advance. Payment is processed via Stripe. You authorise us to charge your payment method on a recurring basis until cancelled.

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. We do not offer refunds for partial periods, except where required by applicable law.

We reserve the right to change pricing with 30 days' notice. Price changes will not affect your current billing period.

3. Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law or regulation
  • Attempt to circumvent access controls, rate limits, or subscription tier restrictions by any means, including through use of proxies, automated tooling, or multiple accounts
  • Scrape or automatically extract data from any page of the Service, whether public or authenticated, by any means other than the authorised Export endpoint available on your plan tier
  • Bulk export data outside the Export endpoint - any systematic collection of charity data (names, scores, classifications, or any enriched field) beyond single-record lookups, unless using the Export endpoint under a plan that permits it
  • Redistribute scored, ranked, classified, or otherwise enriched data to third parties, whether commercially or otherwise, without a separate written data licensing agreement with Dana House
  • Use data from the Service to train, fine-tune, or evaluate any machine learning model, including large language models, classification models, or recommendation systems, without explicit prior written permission from Dana House
  • Reverse engineer, decompile, or extract the scoring methodology, model weights, or feature configurations underlying the Service
  • Resell or sublicense access to the Service or its underlying data to third parties
  • Use the Service in ways that could harm, disable, overload, or impair our infrastructure or other users

Violations of this section may result in immediate termination of your account, legal action, and/or financial liability for damages caused. Dana House reserves the right to audit API usage patterns to enforce these restrictions.

4. Use of exported data

CSV exports and dossier PDFs generated through the Service may be used internally for research, due diligence, and philanthropic decision-making. You may share exported materials with colleagues within your organisation or with advisers subject to confidentiality obligations.

You may not: (a) redistribute exported data commercially without a separate data licensing agreement with us; (b) represent exported data as your own original work without attribution; (c) use exported data to build a competing charity intelligence product.

5. Data ownership

You retain ownership of content you create using the Service, including watchlist names, notes, and search configurations.

Dana House retains ownership of the platform, the underlying scored dataset, the scoring methodology, and all intelligence derived from the dataset. The scored charity data and all metrics, narratives, and signals produced by our pipeline are proprietary to Dana House.

The underlying public register data (charity names, registration numbers, financial filings) is sourced from public records held by the Charity Commission, OSCR, and CCNI and remains subject to those bodies' own terms.

6. Intellectual property

The Service, including its design, code, scoring models, and content, is owned by Dana House and protected by intellectual property laws. Nothing in these terms grants you any right to use our trademarks, logos, or brand elements without our prior written consent.

7. Disclaimer of warranties

The Service is provided "as is" and "as available". We make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

The intelligence, scores, and signals provided by Dana House are calibrated assessments based on available public data. They are not financial advice, legal advice, or endorsements. You should conduct your own due diligence before making any funding or investment decision. Past performance of any organisation within the dataset does not indicate future results.

8. Limitation of liability

To the maximum extent permitted by law, Dana House shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to damages for lost profits, loss of data, or business interruption, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or relating to these terms or the Service shall not exceed the amount you paid to us in the twelve months preceding the claim, or £100 if no payments have been made.

9. Termination

You may terminate your account at any time by contacting us at contact@danahouse.co.uk.

We may suspend or terminate your access immediately if you breach these terms, if we determine that your use poses a risk to other users or our infrastructure, or if we discontinue the Service. Upon termination, your right to use the Service ceases immediately.

10. Changes to these terms

We may update these terms from time to time. Material changes will be notified by email to your registered address at least 14 days before taking effect. Continued use of the Service after the effective date constitutes acceptance of the updated terms.

11. Governing law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

Questions about these terms: contact@danahouse.co.uk
Dana House Limited, 24 Crane Avenue, Isleworth, TW7 7JL, United Kingdom.